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Client Testimonials

Our recent purchase of a house in Wyreema was handled by the ‘Girls’ from House Estate Agents. They were simply a pleasure to work with throughout the whole process. Bright, caring, accommodating, professional with out being ‘pushy’. Nothing was ever too much trouble – ever!!

We would highly recommend House Estate Agents if you are considering buyer or selling property in the future.

Stuart and Jenny Stirling

I am writing this as a thank you for your effort culminating in the sale of our home in Cabarlah. Both Beverley and I really appreciated the professional manner, beginning on the first meeting with you, that was apparently the way House Estate Agents conducted the business of selling houses. Having been let down badly by other agents, your honouring of all the promises that you made us, namely informing us of details after every open house, giving us weekly reports, and always keeping us informed of peoples comments, was a big bonus. Apart from the business part of our relationship we both consider you to be a friend.

Thanks again,

Keith & Beverley Melit

Hi Emmy and Erin

Sorry for this extremely late email to thank you both for all of your hard work on selling our little (but special) home at 23 Melway Crescent, Harristown. We have been so very impressed from day one with the service we received from House Estate Agents, and as fellow business owners, you should be very proud of the amazing service you provide, and we will be definitely recommending you to all of our friends and family!!!

When we came to you, we were very disheartened with the service we had received from another real estate agent and started believing that the price we wanted to get for our investment property just wasn’t possible. But after meeting with Erin, she put us at ease and had faith that what we wanted was in fact possible, and that you guys were going to do everything in your power to help us reach our target. We are so thankful that you guys were able to get us an offer for the price we wanted and that the whole process was smooth from start to finish.

We wanted to thank you too for the flowers and for the photo book, such a lovely touch, it is something we will cherish as that home was the first home we bought together.

Thanks again for all of your support during the sale of our investment property, we really appreciate all of your hard work, and wish you every success in the future.

Kind Regards
Scott & Rebecca Derksen

Thank you for your wonderful and professional service you have shown us when we purchased our home at Highfields.

The friendly staff made this process very easy as their knowledge was very helpful as we are new to this area. I would highly recommend House Estate Agents to anyone wishing to sell or purchase a home in Toowoomba.

Thank you

Sue
Highfields

I found House Estate Agents to be very professional from our first meeting. Emmy presented after relatively short notice having thoroughly researched our property and surrounding area and had a definite sales strategy that didn’t revolve around endless open houses.

I found all the staff that I dealt with namely Emmy, Tara and Erin to be very professional and understanding of my personal situation. I was regularly updated on the progress and they achieved an outstanding result quickly and with minimal fuss.

I would not hesitate to recommend Emmy and her team to anyone looking to buy, sell or rent a property and they will by my first point of call for any real estate matters in the future.

Jason
Meringandan West

We were extremely happy with the service and the speed at which the house was sold (not to mention the price!). To get more money than the advertised price was amazing. I would certainly recommend you and House Estate Agents to my friends. All meetings we had with you and the team were pleasant and enthusiastic. Good job!

Braden and Viv
Harristown

After being referred to you via other former customers, we have been very satisfied with your service, professionalism and energy to sell our property – you have worked hard to provide a selling service that is a bit different from the rest and there is a lot of competition out there.

Enthusiasm for what you do is always a big positive, balanced by some realism as to prices, the market, feedback, etc. We would be happy to recommend you to other prospective sellers.

Grahame and Penny
Highfields

I can’t recommend the team of Emmy and Erin highly enough. Their professionalism in selling our home has not only encouraged me to have confidence in their sales ability but also in their sincere caring nature. I would also be happy to purchase from them in the future and sell with them again.

David and Kylie
Highfields

My wife and I recently sold our gorgeously renovated workers cottage in North Toowoomba.

It was a difficult decision selling the family home, but Emmy, Erin and the entire team at House Estate Agents worked swiftly and professionally, securing a buyer and keeping us informed throughout the sale, putting us at ease and achieving a great result.

We would definitely encourage anyone looking to sell their property in Toowoomba or surrounding areas to talk to the team at House Estate Agents Toowoomba.

Thank you guys.

Dean and Corallee

To Erin, Emmy and all the Team,

Thank you so much for taking on 5 Susie Court. Your enthusiasm, shared vision for the home, assistance and guidance have been very much appreciated.

From our first meeting your support for my decorating ideas and also your support for the sellers has been enthusiastic and honest.

Having dealt with other agencies recently in selling our home, we truly appreciate your openness and approachability and would not hesitate in recommending you all to anyone who mentions either buying or selling in the area.

We hope you have time to visit once we get a coat of paint on our walls and wish you all the best as individuals and as a team.

Thanks again,

Robyn and Ian

The Emmy Thies Team – Emmy, Erin, Chantelle and Tara – I have been very impressed with each of them. They are friendly, professional and accommodating. An asset to your business!

Thanks guys

Ellen

Dear Emmy and House Estate Agents Team

Thank you so much for all your help with the very quick sale of our house in Highfields.

We were really impressed with your business sense, all of which enabled us to relocate without having the pressure of walking away from our house still for sale in the short time frame we had.

We wish you all the best for the future for your business and hope to keep in contact with you for any future needs we may have.

Regards

Darren and Olley Bath

Emmy and her team at House Estate Agents have provided us with a quick and easy sale of our home. We were kept informed at every step and were impressed with Emmy’s marketing strategy. Her attention to detail at attracting the right market group resulted in us achieving a premium price in just 10 days.

We have no hesitation in recommending Emmy and her team and would most definitely utilise their services in the future.

Kasey and Iain Cockburn

Dear Emmy and Team

We would like to thank you for your efforts in selling our property. You made the total experience painless, resulting in a quick sale for a price exceeding our expectations. Your professionalism and enthusiasm was very much appreciated and we would have no hesitation in recommending your company to future buyers or sellers in the housing market.

Yours sincerely

Spencer and Lyn

The whole process of selling was very relaxed and stress free. This in part comes from confidence of having enlisted the best agency.

It is like knowing the outcome before you start. This didn’t take long to become reality, 5 days on the market; 1 open house; sold for list price. It doesn’t get any better.

Emmy and Erin were both intelligent and articulate while their team worked seamlessly in the background.

I would personally recommend House Estate Agents to any one considering selling their property.

Regards

Mal and Margaret Hoyes

From the beginning of our journey with House Estate Agents we felt comfortable and reassured by the professionalism, sales approach and advice to present our home at its best.

We really felt we were treated as individuals and not just another house to sell.

It was the personal touch we appreciated which surpassed all other agents. The quick sale was a lovely bonus.

We will certainly recommend your team to our family and friends.

Thank you,
Sam & Lee

Communication was excellent and timely, attitude was professional yet friendly. I am very happy with House Estate Agents staff, especially Emmy, and would definitely recommend them to others.

Wendy

After purchasing our new home through Emmy Thies at House Estate Agents we decided we would rent our current property through them as they showed professionalism and dedication to their work when we were buying which was unlike a lot of real estate agents at the time. So seeing as though we rented our property through them, we of course decided to sell through them.

We contacted Emmy, who came to our home and discussed everything and to what price she thought it would sell for and to be realistic (which of course paid off), and we didn’t want the property sitting on the market for the next six months or more which we have seen with some other agents. We put the paperwork into place and just left everything to Emmy. With the property going live on the Friday, a contract being drawn up on the Monday and us signing it on the Tuesday, we could not believe how quickly it all happened. We got our asking price and only a 30 day contract, which was great, all within 3 days of being on the market! We have always said that nothing is sold until the money is in your account, but the keenness and dedication that Emmy showed was truly amazing – there was no negativity whatsoever on House Estate Agents’ behalf. Her whole agency shows professionalism and care to their clients including the administration staff and everyone there, as they all seem to know what is going on in the office. Luck and hope does not sell your house but hard work, dedication and skill, and this is what we found House Estate Agents had above everybody else.

We would totally recommend House Estate Agents above any other agents to friends and family and we have already recommended them to people we don’t really know, who we have met and in conversation they have said they were selling their property.

Thank you Emmy and your team at House Estate Agents for the time and dedication you have all shown. It has been much appreciated.

Congratulations also to House Estate Agents and staff, for the awards they won recently, and for recognising and appreciating their clients. For this is the reason why businesses like this will continue to grow and prosper, due to their dedication, passion and loyalty to their clients, and for giving 100% at all times.

Kind regards and huge thanks

John and Brenda

Dear House Estate Agents, Kay and I love your attitude and commitment to real estate sales and your very professional approach. Our experience with your business has been very short (31 days) but a very pleasant journey for both of us throughout each stage of the process. Thank you so much for all of your assistance and the lovely flowers.

Previous to my dealing with Emmy Thies from House Estate Agents I had not met a likeable and effective Real Estate Agent. Emmy and her team at House provided a seamless and streamlined selling process that was so painless and hassle fee I didn’t feel like I had even sold my house until the removalists turned up. A fierce negotiator Emmy had the contract brokered within two days of contacting her at an amount above our listed price. Effective communication was paramount to Emmy’s sales campaign and I was kept up to date at all times during my selling process. On a more personal note, this is not a testimonial put together by a marketing team, Emmy did an awesome job and I would not hesitate to recommend her and her team at House Estate Agents.

Kirsty Gillett (Seller)-45 Holly Avenue

I recently purchased my new home with the assistance of Erin from The Emmy Thies Team. From the first point of contact her assistance and professionalism was fantastic and a welcome change in what can be a stressful experience. I was treated with courtesy and respect and at no stage made to feel any undue sales pressure making the whole experience pleasant and rewarding. I would have no issue recommending House Estate Agents and in particular Erin from the Emmy Thies Team when buying or investing in any further property.

Darren Robinson (Buyer)– 45 Holly Avenue

Recently we sold our house in Highfields; we placed our home for sale with Emmy Thies from House Estate Agents, after observing how many houses had been sold by “House” in our area of Highfields. We have sold several houses over the years, and dealing with this company was a real pleasure. They are efficient, pleasant people and our home sold full price in three days. Their marketing is amazing, I can’t praise them enough; nothing is too much trouble anytime. I wouldn’t hesitate to refer them to anyone.

Sincerely Nerida and Dan Fenton – 26 Honeyeater Drive

Anthony and I have had the pleasure of dealing with Emmy and her team at House Estate Agents through just about every aspect of our property. We purchased our house, rented our house and just recently sold our house through House Estate Agents.

We could not recommend their services more highly, they have been an absolute pleasure throughout and have not hesitated to assist us.

Thank you to every one at House Estate Agents, you are all doing a fantastic job.

Anthony, Chloe and Eli

The whole process has been made so easy, the House Estate Agents Team not only promised a good result, they also delivered on that promise so quickly and easily that it really was a “walk in the park”.

Thank you team!

Sue Thompson.

Dear Emmy, Thank you so much for your help in selling my home. From the beginning your attentiveness was comforting and keeping me informed every step of the way was much appreciated. Your professionalism and prompt and efficient attention to detail brought about a timely and satisfactory sale enabling settlement to proceed smoothly. I would be very happy to recommend you to my family and friends for any of their real estate dealings. Once again, thank you. Dealing with you was my pleasure.

Regards, Grace Cristina

I am only too happy to write a letter of recommendation for Emmy Thies from House Estate Agents. Friends of ours referred us to House Estate Agents and I am very impressed and happy with the service we received from Emmy Thies and her team.

Our home in Cambooya went up for sale on the internet on a Friday afternoon and we had a contract matching the asking price, by the Monday, three days later. I can not praise Emmy and her team enough.

Emmy is a very pleasant and friendly person with a lot of helpful and great advise on selling your property. Emmy was highly professional and she went above and beyond to make things go smoothly. Thank you Emmy!

Amanda & Anthony Moore

Prior to contacting House Estate Agents for the sale of our house we held the perception that the agency was professional, dynamic and achieved results.

Upon meeting Emmy, Erin and the team to discuss listing our house for sale, the initial perception was certainly verified. We happily engaged Emmy and team to sell our house and we were suitably impressed with their enthusiasm, market knowledge and sale strategy to ensure the best campaign for our house.

Our house was under contract within two days and was only listed online. We were most pleased with the result (selling for listed price) we declined to continue with the marketing campaign (print media ads) and accepted the contract from there it was hassle free through to settlement 28 days later.

We have bought and sold real estate for the past 15 years using a variety of agents. We have no hesitation in recommending House Estate Agents for their professional service & will definitely be returning to House Estate Agents for our next purchase or sale.

Regards, Janet & Owen Murphy

The whole team is professional and highly efficient. Finally, we can sit back and let the property management team deal with the rentals. I have to say though; Emmy has always been a stand out for me. She is professional, friendly, personal and has a great memory. I highly recommend Emmy and her team to anyone looking to buy, sell or manage rentals.
Thanks guys, Great work.

Renae Pardoe-Smith

We purchased a house through House Estate Agents and had the best experience once could ask for. The staff continued to assist us in every stage of our purchase both professionally and quickly. All staff we had contact with, were friendly and helpful in every way. I won’t hesitate to recommend House Estate Agents to my friends and family in the future.

Stuart & Sherrie

House Estate Agents were recommended to us by friends who had recently sold their home with the help of Emmy and her team, and we can certainly see why! Emmy’s passion and drive were evident from our first meeting we felt sure we would get good results.

Erin and Rebah led our campaign and were both professional and approachable in all of our dealings. The girls kept to their promise and our home sold within the first week of listing.

The personal service didn’t stop though, their attention to detail and acknowledgement of our personal circumstances were most appreciated. They certainly went the extra mile and we would not hesitate to recommend Emmy, Erin and Rebah to anyone considering selling their home. Thank you for making this experience as stress-free as possible

Aaron & Lauren Kruger

To Whom It May Concern

I first started thinking about selling my house in Highfields in January 2013. At the time I started spending a lot of time on-line researching three main points: firstly, what my house may be worth on the current market; secondly, what was the price range of the type of house I was looking to purchase; and thirdly, I was looking for an agent who was moving property in a relatively slow market. I also spent a lot of time looking through the weekly real estate lift-outs in the Toowoomba newspapers.

Through this research I came across Emmy Thies at House Estate Agents. What struck me initially was the high quality presentation of all the properties listed with Emmy. All photography was of a high quality (as opposed to being out of focus or appearing to have been taken on somebody’s mobile phone) and the accompanying script was to the point and engaging. What also became obvious shortly into this research was that the houses listed with Emmy were selling, many quite quickly (and often above list price). Through later conversations I realized that Emmy consistently sells houses in a slow moving market through her incredible marketing strategies, hat ensure that she constantly has interested buyers and maintains their interest in her listings while continuing to generate new ones.

In mid-March 2013, when I finally decided to place my house on the market I was impressed by the efficiency and effectiveness of Emmy’s team. We worked well together to determine the list price and marketing strategy we wanted to follow. The use of a professional photographer ensured that the advertising/marketing campaign was of a high quality. My job was to provide Emmy and her team with a house that was presented in eh best possible way and their job was to ‘get it out there’. They did so with fantastic results! My house was under contract after the first day of open house – for above list price!!!

The brilliant part about working with Emmy and her team was that they didn’t sign off at that point. Not only did they provide unbelievable support in finalising that deal through to settlement, but they also went above and beyond by helping me to find the house I wanted to buy. Ultimately, I just had to let them know which houses I was interested in and they did the rest: contacted the selling agents; organized inspections (sometimes several in one day); compiled market history; negotiated offers, and ultimately were responsible in assisting me to purchase our new family home.

I have previously bought and sold houses several times and I have never met anyone with the drive and passion for real estate that Emmy displays – her results say it all! I cannot speak highly enough about the amazing team of Emmy, Erin and Rebah at House Estate Agents. I have told all my friends and family about them and would use them again.

Thank you Emmy, Erin and Rebah. You are wonderful!

Thank you Emmy and the House Estate Agent Team for your professional approach and handling of my home advertisement and prompt successful sale. Everything works very smoothly and without fuss, which makes it a relaxed and appealing atmosphere for all involved.

Thank you folks
Anne Simpson

I am very impressed with House Estate Agents. You have been a pleasure to deal with and certainly stand out from the crowd. You price houses right on the money for good results for vendors and buyers alike.

Roger Sneath
Thank you again to Erin.

The recent purchase of my new home through Emmy and the wonderful team at house Estate Agents was one of the most professional and enjoyable business dealings I have experienced. Emmy and her team are highly dedicated, passionate, and genuinely have their clients’ best interests at heart.

I have already recommended their services to another potential buyer. Thank you Emmy and the Team!

M. Tannock
(North Toowoomba)

We want to thank Emmy, Erin and Rebah for all they did for us during the purchase of our new home and the sale of our old one. The team was knowledgeable and determined to do their best for us.

In addition, they are they ‘hungriest’ and hardest working group of people I’ve come across – forget office hours – phone calls were taken and queries resolved exactly when placed – regardless of time I have, and would again, recommend House Estate Agents to friends and family.

Thank you,
Cate, David and Anais Park-Ballay

Thank you very much for all your help in regards to the sale of our home. Your professionalism and honesty helped so much — not only to be able to sell the house within 3 weeks of our open houses commencing, but also in preparing the house for market. Your sound advices has allowed for a smooth transition during an emotionally turbulent time.

We were prepared for a long time on the market because of the market conditions — however we avoided this thanks to your sound advertising and open house campaign. Rest assured we will recommend you and your House Estate Agents team to anyone looking to market and sell their property.

Thanks again,
Raylee Perrett

Neil and I were very satisfied with the service supplied by Emmy and her staff.

We felt very confident that our best interests were in the forefront and appreciated the honesty and integrity of everyone. All the paper work was explained in depth and was comprehensive. Regular communication with us was also appreciated.

Everything was very professional and we would recommend House Estate Agents with enthusiasm. And thank you for the beautiful flowers.

Sincerely, Wanda & Neil Whitfield

Dear Emmy and Erin,

Thank you for all the hard work that you did to make our purchase of 1 Rosella Gardens Drive, Meringandan West, a success. We have bought and sold in both NSW and QLD now and you and your agency have been by far the most helpful, well-informed and customer/client friendly real estate agents that we have dealt with. Not only were you both extremely professional and knowledgeable, but also friendly and easy to approach.

We will definitely be coming to you with any future real estate transactions. Thank you again, we appreciate all your hard work – as we know it is hard negotiating with different parties of people.

Kind regards,
Kristy and John Smith

We chose house estate agents to sell our house in Toowoomba in March 2013. In 28 days it was sold by auction. We were more than happy with Emmy and her team.

They always kept us informed sometimes daily as to what was happening, who and how many had inspected the house etc. They also did a exceptional job in advertising. I would fully recommend House Estate Agents to anyone wonting to sell their house.

They did a great job!!
Di Hunter

Thank you so much for your amazing professionalism during the negotiation and sale of my Unit.

Working in a local legal firm, I see firsthand how you conduct yourself with not only other professionals in the industry but with your clients. Many of our clients who have purchased or sold through your agency have always raved about you and your impeccable service. When if came time for me to sell my home, you were my top choice. I was thrilled to have secured a contract after 
21 days which came from our first open house, I could not have asked for anything more.

Emmy, you and your team are professional in all aspects of the word. Be proud of everything you have achieved so far, and keep on shining, as Toowoomba needs a real estate agency like 
House Estate Agents.

Thank so much again,
Madonna Wilson

Emmy and the team have made it so easy for us to make the transition from our unit to our new house! Their professionalism was amazing and we didn’t have to think about a thing. Emmy offered advice and helped steer us in a direction we only every dreamed of.

Ash Benham & Sophie Tetzlaff

It is with pleasure that I provide this recommendation for House Estate Agents. No request was too much trouble for them and these were promptly attended to. The team members provided a professional service with their own personal touches and were a pleasure to do business with.

I would not hesitate in using their service again in future.

Regards,

Garry & Gail Bradley

When faced with the task of selling my parents’ home, Emmy Thies was the name given to me when I’d asked around for recommended agents. After doing a little of my own research about Emmy on the net, I have her office a call. From the initial phone call, I was treated with friendliness, professionalism and respect from Emmy and her team.

At our first face to face meeting, Emmy presented a briefing which was thoroughly researched; her approach was confident without being pushing and to me she presented a fresh approach to real estate within Toowoomba.

From signing on with her, the process was easy all the way. We were delighted with how our home was presented on the net (her photographer worked wonders!), and within 48 hours of its ‘going up’, Emmy had shown 4 groups through. We had a buyer in less than a fortnight at a price we wanted – something she had promised us and dutifully delivered.

I have no hesitation in recommending Emmy as an agent who strives to meet the outcomes expected of her clients through a professional, friendly and dynamic approach.

Cathy Keeton

House Estate Agents run a very professional agency. Contract and communication is excellent. My queries were promptly and appropriately responded to. I have no hesitation in recommending the agency to family and friends.

House estate Agents made selling our home less stressful by being supportive and considerate of our family needs and situations.

Thank you for selling our house and doing it quickly.

Casey Noonan & Jay Austin

We appreciated the good advice and high level of service you gave us, your commitment to your craft and the prompt follow through on any promises you made to us. the whole experience was stress free and so easy because you made it so. It is very apparent how much you enjoy your work and that you thrive in your chosen career and the challenges it presents.

In addition, you have great team around you and our interactions with them were always positive experiences and we received the same level of professionalism from them as well. We have, and will continue to, recommend House Estate Agents to others. You deserve your success in the real estate arena. Keep up the good work.

Best wishes, Loretta Stone

Thanks so much for selling our home in Kate St Toowoomba. We knew we made the right choice of Real Estate when each time we had questions; you answered them promptly and with confidence.

We loved that when the buyer was interested in looking at our home you made sure they saw it straight away rather than wait for the open house.

We were just so impressed with your sense of “ownership” of the sale. Every step of the way, you kept us informed and knew what was happening, from signing the contract, the date of ‘unconditional’ to the date of settlement; you made sure everything went as smoothly as possible.

We would recommend House Estate Agents to anyone wanting to sell their home and is looking for a professional, compassionate and articulate company whose service and commitment is outstanding.

Thanks
Susan & Chris Seng

After attending an open house we were lucky enough to meet Emmy. The open house was not what we were looking for and unlike a lot of other agents who promise to look for you and you never hear from them again, Emmy started searching for our forever home. We were quite specific in our needs and she managed to find the perfect home for all of us. We then decided to sell our own home and she had it sold at the first open house at the full asking price. We would recommend her to anyone looking for a caring, professional, and nothing is too much trouble kind of person who gets the results without all the stress. Erin her assistant is also a very efficient lady with compassion, empathy and is always there to help out wherever she can. Over the years we have bought and sold many and have met very few agents who can deliver with service, support and success like Emmy and Erin. Thank you to you both and we wish you every happiness and success in years to come.

Michael & Deb Barling

We Chose to sell our house with Emmy Thies after seeing our neighbours property sell quickly and it was a great decision. Our house went on the internet late Monday night, on Tuesday evening we had a telephone call from Emmy asking if she could bring someone for an inspection on Wednesday morning and we received a phone call at about 11am to say our house was sold for the full price. Emmy was then a great help in finding a house for us to purchase in a very short time. We would highly recommend House Estate Agents to our friends.

Paul & Chris Norton

We found House Estate Agents to be highly professional and providing high quality service throughout the sale process. The most notable qualities were the speed at which negotiations were able to take place, and that staff were contactable. We found the service to be of a notably higher quality than other most companies.

Thanks
Lindesay

Hi Emmy,

A big thank-you for all your help from the time we responded to the advertised house through to purchase. You have been helpful in so many ways, willing to put yourself out to limit as much stress on us as possible.

I know we will use you again as you were very professional with your campaign. From the advertising, which is what first attracted our attention, right through to the personal touches which made us feel that you care about the people you deal with.

Thanks again,
Shane & Karlene Hughes

Thank you very much for all the hard work you put into selling our house at 22 Kennedy Street, Cabarlah, and purchasing our new home at 10 Smythe Street, Kearneys Spring and the professional way you helped us in selling our home and buying the new one. We will be glad to help anyone that wants to buy or sell their home by recommending you. Also, thank you for the gift card, it was a lovely surprise.

Love from Dickie & Shirley

My husband and I would like to thank the team at House Estate Agents for the hard work they put into firstly, finding a home to rent for us, with the help of our wonderful Sarie. With only a short amount of time to find a home here in Toowoomba, I was on a deadline. Knowing this, Sarie rushed things along so we could know within a day that we had secured our rental property. Many thanks to Sarie.

Now to our beautiful Emmy Thies, who helped us not only find our dream home, but also made sure we secured it. It is refreshing to see such great client care. As this is our third home we have purchased over the years, dealing with several different real estate agents, Emmy was by far the most professional we have met. She was always there to answer any questions we had, nothing was ever too much trouble. Her infectious, bubbly personality always made us feel at ease. My husband and I would highly recommend Emmy to anyone who is thinking of buying or selling their home. Emmy puts her clients needs first. Thankyou Emmy and Sarie and all the team at House Estate Agents for all your help.

With Thanks,
Lloyd and Tammy Flynn

Very very happy with the service all round. From start to finish In the transaction of selling our house through House Estate Agents & purchasing a new one through a different agency, Emmy was there to ensure things went smoothly. If we did not have Emmy helping us with the purchase of the new house it would have been highly stressful because the other company were disorganised & unreliable and also seemed as if they just didn’t care. Made us realise how lucky we were to have Emmy on our side, she is Professional, Personable, Reliable, Organised and everything you would want in a real estate agent. We didn’t feel like just another number. There is no doubt in my mind we will use Emmy at House Estate Agents to sell our new house once the renovations are complete. Thank you for everything! I especially loved the flowers Emmy bought for us (ME!) to congratulate us on settlements.

Billy & Grant

My partner and myself recently purchased a house, from Emmy Thies through House Estate Agents. From our first inspection Emmy made us feel at ease and completely comfortable. Our questions, no matter how trivial, were answered with confidence and understanding. Emmy had a professional, yet personal approach throughout our dealings. I would be more than happy to deal with Emmy in any future real estate endeavours we have.

Erin Theuerkauf & Bernard Laherty

Our dealings with Emmy Thies & House Estate Agents were nothing short of excellent. Emmys professionalism, reliability, personal manner and punctuality made her an absolute pleasure to deal with. My husband & I have only praise for her work ethic. Emmys enthusiasm & fresh approach gave us many offers in the first week with one of those leading to a full price contract. We particularly appreciate the amount of contact we had with Emmy throughout the entire period. We were very happy with all our dealings with her & would thoroughly recommend House Estate Agents to friends, family & acquaintances without hesitation – in fact we already have. Thank you for all your effort on our behalf and we wish you continuing success.

Shaun & Madonna Brasher

Our experience with Emmy from House Estate Agents was very pleasing. Emmy is the ultimate professional. Emmy put us both at ease and kept us informed during the whole process of buying our new home. When unforeseen circumstances arose in the sale of our house, Emmy worked in unison with our agent to put the whole deal together so we could go forward with the purchase f our new home. Thank you Emmy, I would gladly recommend you to any future buyers and clients.

Sincerely, Jan Gilbert

We John and Carol Derksen wish to say thank-you to Emmy and Tye for all they did for us. Emmy was very friendly and helpful and she gave us good advice. She was easy to talk to and we became friends not just clients. I would recommend Emmy and Tye to anyone because we think so highly of them.

Thank you, John and Carol Derksen

A chance meeting with Emmy at an open house turned out to be a fortunate one. It is now our new residence and only good experiences followed that first meeting. We needed to see before we could purchase. Emmy negotiated a purchase prices satisfactory to both parties, allowing us a reasonable time to sell.

We listed with House Estate Agents and embarked into a four week advertising program. Emmy sold it in three (3) weeks. During that time we were kept informed regularly and it became increasingly obvious that we were dealing with an agent whose ethics were open, honest and goal focused.

We have fund Emmy to be honest, hardworking, practically, proficient and professional as well as being very likeable. Emmy possesses a somewhat unique ability which sets her above her peers, i.e. not only does she listen, she also knows what you say and understands your needs.

Should circumstances dictate out need to sell in the future, we should not hesitate again to list with Emmy and House Estate Agents Toowoomba.

Nanette Bishop-Kinlyside and George Bishop-Kinlyside.

It is with great pleasure that I write this voluntary letter of recommendation for House estate agents. In particular the agent Emmy Thies. Over the years we have bought and sold a number of houses and we have never before been lucky enough to experience the attention and service we have received from Emmy Thies. After being on the market for over 13 months with our property and having experienced two other agents and their attention only to themselves and no sale result for us, we took a chance and switched to House estate agents. The result was a sale in the first month very close to full list price!

In a slow and competitive market that had left us exhausted and disillusioned after spending big money on advertising costs with the other agents, we were both delighted and amazed. Emmy did everything she said she was going to do, this showed us that when an agent is professional and works hard for the seller then you can achieve the desired outcome.

Emmy went out of her way to secure this outcome for all involved and made a lot of sellers and buyers very happy and able to proceed with their plans and their lives.

I can highly recommend Emmy Thies and her partner Tye Thies and their real estate agency House Estate Agents. I wish them both the very best for their future success and know that anyone looking for an honest, ethical and professional real estate agent who delivers results you can always rely on this agent and agency. Thank-you so much House Estate Agents!

Kathryn and Charles Beaumont

Recently my wife and I decided to sell our rental property at 41 Cabarita Crescent, Glenvale. A close friend referred us to House Estate Agents.

After meeting Emmy we were very impressed by her knowledgeable and honest professional advice that helped us to present the property in a first class manner.

The property was sold within an hour of the first open inspection at the top advertised price. All follow up paperwork went quickly and professionally.

My wife and I would highly recommend Emmy and her company to anyone who would like their property sold in timely, professional and friendly manner.

Bruce and Isla Martin

Anthony and I were very nervous and anxious about purchasing our first home, but House Estate Agents made it a very enjoyable experience.

Both Emmy and Tye were helpful, informative and professional. Anthony and I knew that if we weren’t sure about something we could call and ask.

The friendly professional service that we received from House Estate Agents will definitely see us utilising their services again for any real estate matters we may have.

Thank-you so much Emmy and Tye

Anthony Lees and Chloe Connaughton

I felt at ease with Emmy the minute I met her and her no nonsense attitude towards selling my property. She is a can-do person that is enthusiastic, helpful and most of all a perfectionist in getting the job done. Emmy and Tye were straight on to getting the house on the market with exposure to the Property Market, Internet, Open House and a Billboard out the front of the property.

This did not take long and worked very well with my property selling in 3 weeks. I could not be more grateful for Emmy and Tye’s help and the countless phone calls I made asking lots of questions. For a young couple with a new business they are very impressive in the market place, I believe they will do extremely well as they have what it takes to buy and sell houses for the best price possible putting the customer’s needs 1st.

I have recommended House estate agents to anyone who wants to buy, sell or rent a property as I feel they will be treated as VIP’s. I wish them both every success and congratulate them on being down to earth decent people catering for people’s needs in Toowoomba and surrounding districts. Keep up the wonderful work.

Sharon Pengelly

We recently sold two of our residential properties with Emmy and Tye, House Estate Agents Toowoomba, and could not of been happier with the service that we received from them. They are extremely easy to deal with and we found them to be honest, reliable, trustworthy, very friendly and very approachable. They were a dream to work with. If we were unsure about anything they would go out of their way to help us out or point us in the right direction.

Our first property that we listed with Emmy and Tye and was sold within the first 3 weeks of being on the market with House Estate Agents. Our second property that we listed was sold within the first week of being put on the market. We could not of asked for a better outcome with both sales. The marketing/advertising they used in the lead up to the sales were exceptional.

Not only did we receive exceptional service and excellent sale outcomes, House Estate Agents really looked after us. We will definitely be using House Estate Agents, Toowoomba for any future property sales, purchases or rentals. No other real estate agent will ever stack up to the wonderful experience you receive when dealing with Emmy and Tye. We would definitely HIGHLY recommend Emmy and Tye to anyone wanting to purchase, sell or rent residential or commercial property.

Thank you to you both. What a wonderful, stress free experience we had dealing with you.

You truly are Excellence!

John and Kelly Daniells

What a delightful experience we had in dealing with House Estate Agents, Emmy and Tye.

From the word go they have gone above and beyond to meet our requirements. They have made the whole experience of selling a house, to be a painless, no fuss deal. They are enthusiastic and fair and acted on our best interests all the time. Unlike other Real Estate Agents, they have met our standards of quality performance and their expertise in both selling and buying of properties came in handy when they had to answer all our questions. No doubt, they could have left us to struggle and work things out ourselves but they assisted and stood by us every step of the way. We thank Emmy and Tye from the bottom of our hearts.

We can highly recommend House Estate Agent’s for your next purchase or sale. You are guaranteed good service and honest and fair responses, so you know exactly where you going and what the plan of action is to get you there.

Will and Petro Kok

We retained House Estate Agents to sell by auction my late mothers home in Toowoomba. The treatment received from Emmy Thies was friendly and professional all the way through. We are happy to recommend her and her agency to others.

Judy and Geoff Hilder

We bought our first investment property through House Estate Agents. Emmy is a fantastic agent, with focused customer service and attention to detail. Honestly, the service we got from Emmy was over and above what we expected and the level of professionalism was second to none. We’re very confident that Emmy will do well in this endeavour – the modern and unique service House Estate Agents offer will take real estate to a new level in Toowoomba. The greatest praise we can give to Emmy is that she can be sure to expect our business when it comes time to sell, and we will encourage those we know to do the same.

David and Belinda Donohue

Thank you so much for the outstanding job you did in selling our houses. We really appreciated the way you go the extra mile for your clients. We wish you all the best for your business.

Ashley and Renee Hoyling

We would like to say, that Emmy was professional and attentive in the handling of the purchase of our home, she was also very courteous at all times. We would also like to say a big thank-you and if we need to use your service again, we will surely be in contact.

Thanking you

Ben and Bev Robertson

Emmy provided us with a wonderful experience while searching for our first home. Her understanding of the Toowoomba area and our own needs was fantastic. Emmy was always ready to provide us with assistance and advice throughout every stage of our purchase.

Thanks Emmy and team from House for helping us find such a great family home!

Liam and Sarah Holcombe

We chose to sell our house with House Estate Agents through word of mouth, and it was a great decision. We made an evening appointment with Emmy to come to our home, to see if she could help make our dreams come true to sell our house and travel Australia. On time there was a knock at the door and we opened it to find at lovely, smiling and professional young lady standing there. We felt comfortable about inviting Emmy in. The whole evening went well, Emmy listened to our thoughts and needs as to what we wanted from the sale of our house, Emmy was very honest and straight forward about the selling price and with what she would do to sell our home in the shortest time possible. Emmy took us through everything step-by-step on the best way to approach open houses and private showings, and 5 weeks later our house was sold and settled! House Estate Agents did everything they promised, we even had some good laughs. Want your house sold?? Call them now.

Stephen Garvey

Divine intervention, or an angel in the form of Emmy Thies? What a pleasure to deal with genuine enthusiasm, and the knowledge I could have complete trust in the sale of my home.

With zeal, integrity and attention to detail, House Estate Agents have the ability to outshine the competition and will become a leading light in Toowoomba real estate.

Congratulations and sincere thanks,
Carolyn Armstrong

It is so refreshing to find someone so kind, that knows the more you give, the more you receive and lives ready by thought, word and deed to help however they can, true to their word. Your kindness, caring and unbelievable dedication has played such a big part and made what could have been a long, drawn out, stressful time everything but. You have touched our hearts and the warmest of thank-you’s can’t even begin to express what a wonderful blessing you have been. You are a hidden treasure and a rarity. We are so grateful to have met you Emmy.

Steph & Michael

I enlisted House Estate Agents on a Friday. Emmy & Erin conducted open houses on the Saturday & Sunday and my townhouse was sold on the Sunday within $1,000 of the asking price. I was impressed at the professionalism & respect shown by these two young people. I believe House Estate Agents have a great formula for real estate selling. They put in the hard work and also realistic prices from the beginning, generating interest and sales. I would not hesitate to recommend House Estate Agents to anyone and have done so already. Thanks girls, it was just too easy!

Irene Mant

We felt very comfortable with House Estate Agents right from the start. I can only praise Emmy and her team for taking all the stress out of selling our house. Emmy was knowledgeable, approachable and confident in selling our home.

Jeremy & Michelle Griffiths

I, Melissa Nicholson would like to thank Emmy for all that she did for me. Emmy was very friendly, honest and knowledgeable in her job. I tried for over a year to sell my unit with two other agents and got nowhere. A few people told me to give Emmy a call it was the best advice. Not only did she sell my unit, but she gave me the opportunity to move into my dream house. Not only did I receive excellent service, Emmy made the whole experience stress-free. I would definitely recommend Emmy to anyone wanting the best results.

Melissa Nicholson

We recently had the pleasure of using House Estate Agents in the purchase of our new home.

Right from the first phone call we knew that we were very lucky indeed to have found them!

With just the right balance of professionalism and friendliness, the staff were able to assist with every enquiry and process to a standard above and beyond the usual! What a relief!

At such a stressful time, it’s a real comfort to be able to rely 100% on this dedicated, conscientious and enthusiastic team!

Thank you so much, fond regards, The Tugliachs

 

The Tugliach Family – Toowoomba City

After having our property on the market for a while with another agent, we decided to change to House.

The level of service we received from both Emmy and Kim from the initial meeting to the sale of our property was always of a very high standard. Their customer services exceeds expectations and they consistently kept us informed throughout the process.

We would definitely recommend House to friends and family, we we found their level of service, as opposed to our dealings with other agencies, was of an extremely high standard.

 

Mitchell and Nicole

Newtown

Dear Emmy

I will be forever grateful to you and your team for the work done to the sale of my house.

With organising the pest control, building inspection, carpet shampoo and the house wash, it was very much appreciated.

I will not hesitate to recommend you and your team to my family and friends.

Thank you Emmy, you are fabulous.

 

Bev

Toowoomba City

We recently had the pleasure of using House Estate Agents in the purchase of our new home.

Right from the first phone call we knew that we were very lucky indeed to have found them!

With just the right balance of professionalism and friendliness, the team were able to assist with every enquiry/process to a standard above and beyond the usual! What a relief!

At such a stressful time, it’s a real comfort to be able to rely 100% on this dedicated, conscientious, and enthusiastic team!

 

Thank you SO much

 

Anne and Family

Toowoomba City

Our recent purchase of an investment property was handled by Emmy and Heston. We found them to be very professional and very forthcoming with answers to any questions that were asked.

We have found House Estate Agents and the people working within are a pleasure to deal with. We would have no hesitation in recommending them to family and friends.

Kind regards, Gary and Annette

From the moment Emmy set foot in our home, I immediately felt confident that our house was in the right hands. Her happy, warm and friendly nature put me at ease and I felt comfortable straight away. Our children immediately warmed to her and every time we saw her they were excited about the moving process – making change all the more easier.

I knew that as the owner of her own agency that she had an invested interest in us and was as keen to sell our property as we were.

It is obvious that Emmy has set up many procedures, strategies and structures in her business to ensure she gets the best outcomes for the seller. After having our home previously on the market with no success, we were so impressed when Emmy had a contract signed without the need to schedule an open house.

We are truly grateful to Emmy and her team.

Sincere thanks,  Chris and Emily – Harristown

No pressure, polite and proficient. Tim is prompt, efficient and likeable – I would deal with him again!

 

Matthew

The agent who took care of our purchase was Tim Wilkie. We could not fault him at all throughout the whole process. From the beginning with the open house throughout the sale he kept in contact reminding us of dates. We found him very professional and would definitely keep him in mind for the future.

Thank you Tim.

Teegan and Jake

Hi Tim

We would like to take this opportunity to sincerely thank you for the personal service and excellent job you did, and for making the experience of selling our property a pleasurable one.

You impressed us as being very knowledgeable of the local market and were good at managing our expectations. Your were honest, professional and your valuation of our property was spot on. Thanks for keeping us informed every step of the way and helping us achieve a profitable outcome.

Thanks again

Jay and Bronny

At a house inspection some time ago we mentioned to Tim the type of property we were interested in. Some time later Tim contacted us to inform us that a property of that type was about to come onto the market and asked if we would be interested in a viewing prior to the open house.

The property proved to be just right and we had the opportunity to put in an offer and secure the property. This saved the seller advertising cots and a speedy sale. Tim has been proactive in offering us an early inspection, allowed us easy access for the inspections and co-operated with us to have access for future planning.

The whole process has been efficient, friendly and supportive. In addition we have felt confident in engaging House to manage our property. We look forward to purchases in the future.

Kristina

I am writing to express my thanks to House Estate Agents for the exceptional job they did and particularly Tim Wilkie in the purchase of our property in Hampton. At no time did we feel pressured by Tim and he was only too wiling to go the extra mile with my requests. We would have no hesitation in recommending House Estate Agents and in particular Tim Wilkie to handle any future real estate needs we or any of our friends would have in the future.

Regards

Brian and Gloria

I had another agent managing my property for two months with only one person through an inspection in all that time.

Tim Wilkie took over the listing on the 27th of November and had it under contract on the 24th of December!

The sale went through without a problem.

The professionalism, courtesy and transparency of our dealings with Tim Wilkie was above and beyond necessity.

I will and always have recommended him to other people.

Anne

Thank you very much Tim Wilkie for a job well done! It was short and sweet to say the least but I found Tim very easy to deal with and he kept me up to date throughout the negotiations.

Nothing was too hard and I’d like to thank him for his professionalism and responding to my requests. Also a big thank you to Brittany for being helpful. Once again, thank you for the flowers, very unexpected and a nice surprise. I will be recommending him to anyone who is looking to buy or sell.

Thanks again

Lyn

My overall experience with Emmy was amazing! To be honest, I dreaded the thought of selling after previous bad experiences with other real estate agents, but as soon as she came to value my property I had such a great feeling and thought ‘this girl knows her stuff!’

Emmy managed to sell my property within a few days and for the full asking price. I look forward to her assistance in the future with any buying or selling I may do… She will always be the girl for the job! Your office girls are really lovely too. Fantastic Experience!

Thank you

Emma – Kearneys Spring

 

The team at House Estate Agents were so friendly and professional. It was a real pleasure working with them.

I was delighted with the presentation of the house I was interested in purchasing. The team were great to deal with, highly communicative and organised, they made the process of buying my first house a breeze. I perceive that they have a real talent for matching sellers to buyers and securing a win for everybody.

Alex – North Toowoomba

It has been a real pleasure to work with an agent that is interested in fact and positive outcomes other than the corporate real estate hype so prominent in today’s agents. Emmy Thies and her professional team carried out in my opinion a professional job, treated me as a real person and also presented the property based on fact and not gloss. The property located in Highfields was sold within 3 days of the sign being erected. Further, due to Emmy’s Real Estate industry knowledge and guidance of her valuable team, a sale was further achieved without spending a fortune on advertising. The agent feedback to me as the owner was absolutely faultless.

House Estate Agents Toowoomba as a local independent agency in my opinion stand out beyond the corporate Real Estate businesses that operate within Toowoomba. I could not place a higher value on her client and customer relations. Emmy Thies and her team also worked efficiently with another conjunction agent to gain a valued result for me as her client in this matter.

I speak highly of Emmy, Erin and Chantelle’s ethics, personal touch and the outstanding effort that each made in working with the property as it presented, without the Real Estate hype. I speak as a Real Estate sales agent of 9 years, and remaining so in working within the industry to date. Due to legal reasons I could not present the property myself, I put all faith in Emmy Thies as Principal of House Estate Agents Toowoomba for a job that I knew would be well done. Even now the task is complete I value the continuance of client relationship beyond the actual sale period. I congratulate Emmy and her team. They have proven me to be correct in my knowledge of the industry and in treating people with the respect how one would wish to be treated. I would certainly recommend such a valued team within the Real Estate industry to any potential seller or buyer.

Best regards

Ken – Highfields

We first met Tim when visiting an Open House. We walked away thinking he was a lovely young man and was most helpful about Toowoomba and surrounds. The open house we visited was not what we were looking for and told Tim as much and said we were curious about Top Camp etc. but Tim was still happy to talk and discuss this with us.

Some weeks later we saw a unit which was being sold by Tim. Having met him before we felt we would be in good hands and so we were.

From the commencement of inspections, negotiations and the signing of the contract Tim was always helpful and answered our questions or sort to find the answer in a professional manner.

Settlement proved to be a different situation to most but once again Tim found a solution. He is to be congratulated on the way he conducted himself and we will have no hesitation in purchasing further properties from Tim as we found him sincere and competent in all our dealings.

Tony and Glenys

We would like to say a huge thank you for all that you have done for us. It’s not easy being first home buyers, not knowing what to do and not knowing the entire process. You handled our 101 questions with ease. We wouldn’t hesitate to recommend you to others. We can’t thank you enough for all that you have done for us.

Josh and Tia

My house had been on the market with another agent for 2 months. There had only been two offers in this time, well below what I needed. In two weeks with several private viewings and one weekend of open houses, Tim engendered four offers, three of which were above my asking price and one just on. Tim is a very likeable young man and has been a pleasure to work with.

Thank you

David

Recently my wife and I inspected a property at Cambooya which was listed with House Estate Agents. First contact was with Emmy Thies and then Heston Marino took over negotiations up to a signed contract.

Right from the start it was clear that the House team is staffed with energetic and enthusiastic young people who all actually have a very strong work ethic. It’s restored my faith in the younger generations of today.

We settle in a week and I intend to rent our current residence through another House member Belinda Young. Any other real estate dealings in this area by me will involve this great little company.

Well done guys. It’s been a very impressive performance under some difficult circumstances.

Thank you

Pete – Cambooya

To Emmy

We recently sold our parents’ house with Emmy Thies at House Estate Agents. They impressed us with their knowledge of the local market and professionalism meeting our expectations. Not only did you sell the property quickly but you kept in touch with us every step of the way. The property was marketed well and we would have no hesitation in recommending you to anyone.

Kind regards

Craig – Harristown

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