Meet Our Property Managers

Vicky Glass

Vicky owned a successful small local business for 25 years prior to joining the House Estate Agent as a property manager. The business focussed on manufacturing furniture and interior decorating. It was here Vicky gained many skills in small business management, customer relations, bookkeeping, and marketing.

A hairdresser by trade, Vicky loves talking to people. With a family history in real estate sales and property development, and over the years has invested in real estate herself. Vicky also owns a commercial property, giving her real insight. As a landlord herself she realises how important it is to ensure her clients are also getting the maximum returns on their properties.

Vicky places an importance on keeping in regular contact with her property owners and keeping them informed. Above all, she has a passion for the real estate industry and the variety her role as property manager brings each day.

Shannon Ross

Shannon is a member of our dynamic Property Management team here at House Estate Agents. It’s hard to believe that Shannon has only been in Property Management for a short time as her grasp of the principles and philosophies of real estate and property management has resulted in her being ranked along side Property Managers who have been in the industry for years.

Originally from Jericho, a small town located 492 km West of Rockhampton, she has grown up with the values of kindness and consideration, and a down-to-earth personality that small towns are renown for. As Shannon is a tenant herself, she is able to relate to the concerns of both the tenants and landlords, allowing for a harmonious relationship between the two.

Recognised for her kind and warm disposition, her meticulous and professional work manner and her ability to get things done, Shannon will continue to remain a very welcomed addition to our office.

Erin Burrows

Erin has achieved a lot since she began with House Estate Agents at the end of 2013, where she started in the Sales Administration role and has progressed to the role of Property Management Assistant. Her responsibilities include processing tenancy applications, preparing leasing documents, property showing management, client liaison and various administrative duties.

Erin has embarked on a Property Management Traineeship and is very excited about her future in the real estate industry, as are the team at House Estate Agents. Call Erin today with any of your Property Management enquiries, she’s ready to help.

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